Privacy Policy

Effective Date: August 1, 2025
Website: www.ttnagency.ca

At The True North Agency, we are committed to protecting your privacy and personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website and services.

1. Information We Collect
When you visit or interact with www.ttnagency.ca, we may collect the following information:
a. Personal Information

• Name, email address, phone number

• Business name and website

• Any details you submit via our contact forms or Typeform

b. Technical and Usage Data

• IP address, device information, browser type

• Pages visited, time spent, and referral source

• Cookies and tracking technologies (e.g., Google Analytics, Meta Pixel)
   

2. How We Use Your Information
We use the information collected to:

• Respond to your inquiries or service requests

• Provide and improve our advertising and marketing services

• Send updates, promotions, and educational content (only with consent)

• Analyze user behavior to optimize our website and ads

• Ensure legal compliance and security
   

3. Consent
By using our website or submitting your information, you consent to the collection, use, and disclosure of your personal information as described in this policy.
You may withdraw your consent at any time by contacting us at hello@ttnagency.ca.

4. Disclosure of Information
We do not sell your data. We may share your information with:

• Service providers (e.g., hosting, analytics, CRM)

• Legal authorities when required by law

• Internal team members for business purposes

All third parties are subject to strict confidentiality agreements.

5. Cookies & Tracking Technologies
We use cookies and similar technologies to:

• Analyze website traffic and performance

• Personalize your experience

• Measure campaign results

You can disable cookies through your browser settings, but some functionality may be affected.

6. Data Security
We use industry-standard security measures to protect your data. However, no method of transmission over the Internet is completely secure.

7. Your Rights (PIPEDA)
Under PIPEDA, you have the right to:

• Access your personal data

• Correct or update inaccurate information

• Withdraw consent

• Request deletion of your data

To exercise any of these rights, please email us at hello@ttnagency.ca.

8. Third-Party Links
Our website may link to third-party services. We are not responsible for their privacy policies or practices.

9. Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page with the updated date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
TTN Agency (The True North Agency)
📧 Email: hello@ttnagency.ca
🌐 Website: www.ttnagency.ca